Nursing 2010

Use of Preference Matrix in Evaluation of Prospective Candidates

Rusty Hilcken, Lori Montagna

Let My People Grow - The TWI Method in Healthcare 

Mark Graban, Peter Patterson, M.D.

Understanding Patient Needs: The Key to Improving Patient Satisfaction 

Judith Ann Pauley, Joseph F. Pauley

An Innovative Approach to Performance Improvement and Patient Safety 

Danielle Drummond, Elaine Thompson

Establishing Safe Staffing Patterns for Nursing

Frank Overfelt

Using Poka-Yoke and Jidoka to Reduce Medical Errors

John Grout, Ph.D.

Redesigning Nursing Care Using Lean

Sharon Hickman, Greg Napps

Triage Reliability in the Emergency Department - Impact on Patient Flow 

Edward Popovich, Dave Eitel, M.D.

Reduce Labor Spend by Optimizing Staffing-Proven Tactics for Labor Management 

Sandy Yanko