Patient Safety 2010

Better Health Care Systems: Implementing Baldrige Best Practices 

Glenn Bodinson

An Innovative Approach to Performance Improvement and Patient Safety 

Danielle Drummond, Elaine Thompson

Establishing Safe Staffing Patterns for Nursing 

Frank Overfelt

Hospitalists and Residents and Traditionalists! Oh My! Comparing Three Hospital Primary Care Models 

Pauline Hogan

Using Clinical Simulations to Inform Process Improvement Interventions 

Jenna Marguard

The First Skyscraper & a Strategic Blue Print for High-value Medicine 

Stephen Swenson

Using Poka-Yoke and Jidoka to Reduce Medical Errors 

John Grout, Ph.D.

Models for Solving Emergency Room Crisis 

Jomon Aliyas Paul, Kedar Sambhoos

Moving Patients Out of the Emergency Department: A Lean Project 

Rachna Priya Khatri, Johnie Leonard

Developing a High Performance Medical Group 

Robert Matthews

Using Airline Crew Resource Management to Ensure Good Patient Outcomes 

James Benz, Carol Wright

Pharmacy Dispensing Medication Error Reduction 

Nusha Safabakhsh

Data Mining Medication Administration Incident Data to Improve Patient Safety 

Michael Gray

Lessons From the Trenches: Implementation of an Automated Patient Safety System 

Mark Montgomery, M.D., Douglas Dotan, Anngail Smith