
16 ISE Magazine | www.iise.org/ISEmagazine
Quote, unquote
How crisis may impact supply chain long term
“In the future, a global pandemic of this magnitude will not only be a foreseeable
event, but also will likely change how we model unknown unknowns. And
depending on how likely similar pandemics are expected to be in the future, a
whole slew of mitigation and contingency measures are likely to be considered.
Part of the risks were foreseeable and part were unknown unknowns. I’m not
sure we have all the details about the humanitarian response of those supply
chains, but once those come to light, it would be important to figure out if the
risks were ignored, the initial contingency plans were inadequate or the plans
were adequate but poorly executed. … Take toilet paper: Because it’s a commodity, manufacturers have little influence
on market prices. To be competitive, they must control costs and usually rely on high levels of automation, low levels of
labor and high-capacity utilization, with plants running 365/24/7. Such an unpredictable spike in demand – likely driven
by a vicious cycle of panic purchases and perhaps some speculators planning to make quick profits in secondary markets –
quickly depleted most of the channel’s inventory. With no excess capacity, we can expect a lag until those products are back
on the shelves, which will probably be followed by more panic purchases and secondary spikes. … Some of the changes in
grocery stores, such as plexiglass protection for cashiers, changing the flow of customers within stores, etc., may become
permanent. New technologies to limit transmission of airborne infections, such as new HVAC filtering systems and more
intense UV disinfection protocols, could arise.”
Sergio Chayet, director of the Operations and Supply Chain Management MBA platform at Olin Business School, Washington University in
St. Louis, Missouri.
the frontlinethe front line
Another way artificial intelligence is
having an effect on the battle against
COVID-19 is in the review of research
proposals. During normal times, the
review process for research funding can
take months. Yet experts are less avail-
able due to the pandemic and a shorter
turnaround is needed to put worthy
projects on fast track.
A new AI tool from the open ac-
cess publisher Frontiers can help funders
identify research reviews and speed up
the process. The Coronavirus Review-
er Recommender is made available on
Frontiers’ Coronavirus Knowledge Hub.
It includes a funding monitor offering
a curated list of open funding calls and
other support for researchers, nonprofit
organizations and commercial organiza-
tions. Both tools have been developed
to help coordinate information about
the huge amount of emergency research
funding being mobilized across the globe
to solve the pandemic.
“The AI-based recommender tool is
straightforward, user-friendly and al-
lowed us to speed-up the recruiting
process,” said Simona Grasso, adviser in
health research and health innovation at
the Research Council of Norway. “In
three clicks, we managed to get a full
‘application-customized’ list over poten-
tial reviewers and their relative contact
information. This tool is highly recom-
mended.”
Frontiers’ technology team uses AI
technology to review research articles
submitted to its 79 scientific journals. It
then suggests experts based on keywords
or thorough semantic analysis of text.
“It is fantastic to see the research com-
munity rallying to solve this crisis and, in
particular, the response by funders to is-
sue rapid response calls for research proj-
ects into the virus. This, however, will
put a lot of stress on their review pro-
cesses,” said Fred Fenter, executive edi-
tor at Frontiers. “Using our AI platform,
funders can circumvent some of the dis-
ruption being created by COVID-19.
They can identify a broader pool of spe-
cialists and expedite the review process.
“Experts in fields related to corona-
virus are going above and beyond the
call of duty to save lives as clinicians and
to conduct vital research. We ask any
funder who has announced emergency
funding for coronavirus and COVID-19
research to make use of the technology,
and to exert sensibility and common
sense when contacting experts.”
AI can help review research worth funding
Frontiers creates platform to quickly and easily vet projects