Leveraging improvement efforts to reduce hospital infections
Certification process led to strategies that improved patient outcomes
By Sonya Floyd and Casey Bedgood
Is improvement methodology limited to only hard dollar
savings? Can methodologies such as Lean, Six Sigma
or ISO 9001:2015 save lives if leveraged properly? Is
waste the only application for improvement or are other
viable targets warranted? Is improvement only a pipe
dream or can it become a reality with the right structure,
process and people focus? Can change agents realize
long-term improvement wins that stand the test of time even
in the face of a pandemic or is sustainability a mirage that
quickly fades with time?
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