The Hierarchy of Process Mapping

Presenter: Fred Johnstone, LSS MBB lead, Department of Defense

How do you apply the different levels of process mapping to individual work activities? This includes strategic, operational and tactical mapping in relation to business, industrial, medical and educational organizations. This webinar will provide practical examples that will assist both Six Sigma green and black belts along with any other person who is tasked with capturing the organizational processes.  

View presentation | View recording *

*Encountered a brief interruption during the recording at the 14.39 minute mark