Thank you for attending the Healthcare Systems Process Improvement Conference

#HSPI2020 retrospective

Click below to listen to last year’s attendees extol their experiences, or download them on Apple Podcasts, Google Podcasts, or Spotify:

First-time attendees were wowed

The “Improvement Nerds” visited HSPI for the first time last year. They were blown away by what they learned. Click here for their podcast.

With so many great sessions, speakers and presentations, it's easy to miss something that could make a difference back home in your health system. You can find HSPI 2019 abstracts and presentations online by clicking here.

#HSPI2019 retrospective

Here are some highlights from the 2019 conference in San Antonio.

HSPI 2019 presentations

Click here to view the conference program and download presentations made available by conference presenters.

Congratulations to those recognized at the Healthcare Systems Process Improvement Conference!

Please see the list of award winners at the 2019 HSPI Awards luncheon.

FlexSim Simulation Competition
Sponsored by Flexsim
Teams of ISE students solve a "real-world" healthcare situational case study using FlexSim's simulation software. This case study was prepared by FlexSim

1st Place Winners
Federal University of Itajuba (Brazil)
Gustavo Teodoro Gabriel
Aline de Lima Magacho
Lucas Cavallieri Segismondi
Flavio Vilela


Society for Health Systems Scholarship 2019-2020
Sponsored by HealthTrust Workforce Solutions
Mizelle Hornilla
University of Miami

HSPI Poster Competition
Sponsored by the University of Central Florida – Industrial Engineering and Management Systems

1st Place
Academic and Industry Collaborative Lean Six Sigma Custom Course
Presenter: Grisselle Centeno, Florida Polytechnic (and Jana Iezzi, Halifax Health)

2nd Place
(Best Student Poster)
Scheduling Resident Shifts in the C.S. Mott Children's Hospital Emergency Department
Presenter: Kristine Wang, University of Michigan


People’s Choice Best Poster
1st Place

Community Paramedics' Knowledge and Perception of Frequent ED Use(r)
Presenters - Oluwakemi Adio and Laura Ikuma, Louisiana State University

Innovation Competition Winner
1st Prize
Aaron Kanne and Martha Sist, Care Logistics

SHS/HIMSS Excellence in Healthcare Management/Process Improvement Award
Mary Ellen Skeens

SHS President’s Service Award
James V. Rawson, M.D.

SHS Diplomates
Aaron Kanne
Elizabeth Gentry
Tarun Mohan Lal
Tiffany Formby
Mohammad Khasawneh

On Twitter ...

  • Isaac Mitchell (Feb. 22): @MarkGraban Management by emoji. Just a bunch of noise without real understanding of true signals. We need process behavior charts. #HSPI2019 (w/photo)
  • Bianca Garcia (Feb. 21): Conscious leadership, and conscious caregiving #HSPI2019 @SHSinfo Shannon Harris from @greenville Health System (w/photo)
  • Jim Rawson (Feb. 21): Recharge & learn with friends at #HSPI2019. Great description of conference by @eperezruberte (w/photo)
  • Kurt Neubek (Feb. 20): If you’ve studied Lean, it’s great to have an opportunity to visit a Toyota plant in person. About 40 of us from the Healthcare Systems Process Improvement Conference had that pleasure today in San Antonio. Fascinating! (No cameras allowed in the plant though. #HSPI2019 (w/photos)
  • Click here to view more tweets related to #HSPI2019.

#HSPI2019 photo album - click on the image below!

Healthcare Systems Process Improvement Conference 2019

The history of health systems engineering and IISE

If you've gotten this far, you might like to know the story of how healthcare systems engineering and the Society for Health Systems (SHS) have grown within the Institute of Industrial and Systems Engineers - and how we made it to 50 years of being involved in a healthcare systems engineering conference. So before you depart the Grand Hyatt San Antonio, here's some light reading for you history buffs.

Thank you for attending. Without you, healthcare systems process improvement will go nowhere.