Lean System for Managing© (LSFM), the Missing Change Management Tool Lean

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Change Management

Patrick Lucansky
Value Innovation Partners, Ltd

Robert Burke
Executive Director
Value Innovatin Partners, Ltd

This presentation provides a basic foundation using practical tools for every employee and manager who has ever struggled to recognize teamwork within a department, from the top at the organization to those that are completing daily work. By providing a firm foundation on daily work communication, pyramidal reporting, planning processes, organizational alignment, barrier removal, and visibility of the work (all of which are critical components to address the lack of a robust management system) we can ensure we provide the best foundation for our Lean efforts to sustain the gain and become part of our organizational fabric.

The session outlines a systematic approach to provide the necessary input to ensure efficient economic operation of the business. Proper use of the tool will increase both the overall effectiveness of leaders and their ability to reach established goals & objectives on a daily basis.

LSFM is an integration program for organizational mobilization and sustained culture change. It provides the organization with an opportunity to build a new culture aligned with corporate objectives of work velocity, quality, and training. By carefully crafting the message of LSFM, the mobilization campaign can be instrumental in promoting the understanding, principles and practices critical to a successful culture change.

The model design is a nine step methodology that includes a linear progression of the following; 1) Departmental selection, turn-around (TAT) expectations and value stream mapping (VSM) are determined as initial activities; 2) Establish objectives for implementation along with expected outcomes of TAT reduction; 3) Determine internal training necessary to for skill set improvement; 4) Install tracking metrics and dashboard to be used daily; 5) Determine adjustments, if any, for section customization based on customer or industry needs; 6) Establish schedules and timetables for departmental participation; 7) Provide coaching or training as necessary for management; 8) Install a mentoring program for reinforcement and consistency of approach; 9) Install a monitoring and continuous improvement process.

The system is designed to effectively manage departments and the people within those departments. Additionally, it provides basic management training for departmental leaders to understand necessary managerial skill sets by focusing current abilities to get work accomplished without impairing individual motivation and creativity.