Change 2010 (Personal, Team, Culture)

Central Scheduling: Its Impact on the Outpatient Service Line Transformation 

Aricia Steed, Lorraine Saintus

Use of Preference Matrix in Evaluation of Prospective Candidates

Rusty Hilcken, Lori Montagna

Human-centered Systems Engineering

George Samaras

An Innovative Approach to Performance Improvement and Patient Safety 

Danielle Drummond, Elaine Thompson

Lean Enterprise Transformation and Enterprise Architecture of Health Care Systems 

Deborah Nightingale, Jordan Peck

Emergency Department Modified Lean Implementation on a Regional Basis

Danielle Organ, Michael Lozano Jr., M.D., Donna N. Biehl, R.N.

Using Airline Crew Resource Management to Ensure Good Patient Outcomes 

James Benz, Carol Wright

White Collar Lean - Streamlining Processes in Clinical Support Operations 

Joshua Bosire, Tejas Gandhi, Dr. Ninfa Saunders, Gozde Karacaoglu

Using Lean Sigma and Simulation to Improve Facility Utilization and Patient Flow 

Travis Lozier, Rose Popovich, Mark Heithoff

Strategies for Accelerating and Sustaining Change in Healthcare Organizations 

Junell Scheeres