Overview

Increasing requirements for quality, cost control and operational efficiencies, decreasing reimbursements, and the emergence of large healthcare systems are key factors in the healthcare industry's growing need for improving performance. This course will address the differences between traditional industry and healthcare from an industrial engineering perspective and equip you with the information and tools you need to be successful as an ISE in healthcare.

What You Will Learn

• The organizational structure of the US health system, current and expected industry trends, and key drivers of healthcare challenges
• Evaluate system constraints and complexities that impact true optimization
• Explore the impact of reimbursements, finances, community relations and government on healthcare decision making
• Review examples of traditional ISE tools and methodologies applied to healthcare
  

Online Details

The On-Demand course is divided into two sessions. Each session includes approximately 2-3 hours of recorded material (audio and video) with accompanying slides and resource downloads.

• Session 1: The US Healthcare Industry and ISE
• Session 2: ISE Tools Applied to Healthcare

After completing the course materials, you will have the option to take a brief online exam. The exam is included in the course fee. Participants who pass the exam (70% or higher) will receive upon request a CEU certificate of completion.

Course Content

• Session 1 - US Healthcare Industry
  • ISE History & Modern Roles
  • Healthcare Challenges & Pressures
  • Key players in healthcare
  • Patient Access and Equity
  • Organization and structure
  • Regulatory agencies
  • Industry Trends
  • KPIs & Metrics
  • Big Data in Healthcare: Big Data, Benchmarking, Data Integrity
  • Heart Failure PI Project Case Study
• Session 2 – ISE Tools Applied to Healthcare
  • PI Frameworks: PDCA, Lean, Six Sigma
  • Root Cause: Process Mapping, C&E matrix, fishbone…
  • Statistics, Queueing theory, Time & Motion Studies, Control Charts
  • Simulation: Practical uses in healthcare
  • Project Management/Change
  • Final Case study