Introduction to IE in Healthcare Online On-Demand

1.4 CEUs

HEALTHCARE ONLINE COURSE PROMO: For a limited time, get 20 percent off when you register for this course along with Healthcare Labor Management Online On-Demand and Principles in Patient Flow and Throughput Online On-Demand. Click here to register and save up to $475.


Increasing requirements for cost control and operational efficiencies, decreasing reimbursements and the emergence of large healthcare systems are key factors in the healthcare industry's growing need for improving performance. This course will address the differences between traditional industry and healthcare from an industrial engineering perspective and equip you with the information and tools you need to be successful as an ISE in healthcare.

What You Will Learn:

  • Analyze the organizational structure of health systems, current and expected industry trends and the politics of the healthcare workplace
  • Evaluate system constraints that impact true optimization
  • Identify the impact of reimbursements, finances, community relations and government on healthcare decision making
  • Justify the use of management engineering in your organization 

Online Details

The On-Demand course is divided into five units. Each unit will include from 30 or more minutes of recorded material (audio and video). 

  • Unit 1: Introduction, Healthcare challenges
  • Unit 2: Hospital Operations, IE's in Healthcare
  • Unit 3: IE Tools, Benchmarking
  • Unit 4: Project Management & Process Improvement, Case Studies
  • Unit 5: Simulation, Sample Project

After completing the course materials you will have the option to take the online exam. The exam is included in the course fee. Participants who pass the exam (70% or higher) will receive upon request a CEU certificate of completion.

To learn more about this format click here.


  • Users of On Demand Seminars must have an established Internet connection.
  • Access to content is only available for 180 days from the date of purchase.

How to Access

After you have registered for the course, you will be emailed access instructions. If you don't receive the email, first check your spam folder and then contact

Course Content

  • Healthcare Industry
    • Challenges and Opportunities
      - Cost
      - Access
      - Quality
    • Organization and Structure
      - Types of organizations
      - Industry Trends
      - Changing Focus
    • Integrated Healthcare Delivery Network
    • Decision Makers
      - Boards
      - Executives
      - Medical Staff
    • Expectations and Performance Standards
  • Measurement
    • Market Effectiveness
    • Consumer Relations
    • Revenue Effectiveness
    • Operational Effectiveness
    • Clinical Effectiveness
  • Complexities of Healthcare
    • Systems
    • Staff
    • Regulatory Agencies
    • Patients
  • Flow within Healthcare
  • IE in Healthcare
    • History
    • Current Status
    • Organizations
    • Titles
  • Skillset
    • Finance
    • Care
    • Materials
    • Scheduling
    • Support
    • Administration
    • Records
    • Quality
    • Safety
  • Interpersonal Skills
  • Stimulus for Change
  • The IE in the Hospital
    • Productivity Management
    • Labor Management
    • Budgeting and Forecasting
    • Benchmarking
    • Reporting
    • Decision Support
    • Performance Improvement
      - Lean
           - Value Stream
           - Waste
      - Six Sigma
           - Variation
           - Continuous Improvement
      - Lean Six Sigma
      - PDCA
      - Typical Projects
    • Levels of Change
      - Execution
      - Process
      - Operations
    • Tookit
      - Process mapping
      - Cause Effect Diagrams
      - Histograms
      - Control Charts and Variation
      - Simulation
    • Information Technology
    • Project Management
  • Case Studies
    • Key steps to success
    • Physician Participation
    • Leading to Change
    • IT Supporting Activities
    • Lessons Learned

Registration Fee

Member: $445 Non-Member: $640


Adrienne Dickerson  Adrienne Dickerson
President, Cadence Health Inc.