Operational Analytics Certification

14.0 CEUs


This course provides the broad, comprehensive, and in-depth knowledge and skill base required to make a difference for organizations in the area of Operational Analytics.  You’ll be exposed to two structured models and methods/roadmaps for designing and creating effective Performance Measurement Systems.  There are 10 Modules, the 10th is the final exam and the certification project.  You’ll be walked through a systematic method for doing Operational Analytics and provided with practice/exercises to ensure you do more than just know new things, you’ll build your skill sets also. The course curriculum is a blended model that includes video recordings that have developed specifically for this course from Thought Leaders and Subject Matter Experts in the field from Intel, IBM, Ford, Moresteam, The Poirier Group and others.  You’ll also have access to outstanding case examples that are Integrated LeanSigma Success Projects but also have strong Operational Analytics Components.  And, the course provides “Coaching Huddles”, opportunities for you to interact with our Course Support Specialists.


“These Operational Analytics Webinars are outstanding, they bring together Principles, Theories, Methods in a way that is easy to understand, follow and put to use.  I’m glad to hear your integrating them all into a course.

The development of our Huddles and our Huddle Boards and the Visible Measurement System has been a transformation for our employees and our organization.  We’ll never be the same.  We truly were data rich and information poor.  Now we know how to use the data we have to achieve our organizational performance requirements.” – BigBrothersBigSisters Toronto

"This course is an excellent tie-in of tried and true methods used in problem solving such as DMAIC and the use cutting edge data gathering and analysis tools such as AI and ML. The format and the content are well presented and time in between sessions allow time to both study and apply the better data gathering, analysis and presentation techniques.

I would recommend this course to everyone wanting to improve their skills in arriving at a solid data driven solution sooner." – Herman Keesee, PE

What You Will Learn:

This 140-hour, 10 module program is self-paced and intended to be completed in 3-6 months.  At the completion of the program, students will be able to:

  • Create powerful charts/graphs and slides that portray data and facts in impactful ways.
  • Understand how to create visible and effective measurement systems to support process and organizational performance improvement.
  • Be an effective Data Manager and an effective Data Analyst.
  • Use data analytics tools (like Minitab) effectively and with confidence.
  • Understand how to integrate Operational Analytics with the Study-Adjust process (for example, how to create Huddles and then build Huddle Boards and Dashboards to drive continuous improvement in an organization).

Course Content

The course is composed of ten core modules plus one bonus module:
  • Module I—Overview of the Certificate and Certification Program, Syllabus, Plan of Study, Assignment List, etc.
  • Module II—Op Analytics:  Perspectives and Overview
  • Module III—Op Analytics:  The Data Management Role
  • Module IV—Op Analytics:  The Analyst Role
  • Module V—The Data Scientist Role
  • Module VI—Op Analytics:  Process Improvement (Measure/Analyze Stages of DMAIC)
  • Module VII—Op Analytics:  Visible Measurement/Management Systems
  • Module VIII—Engineering Management Systems
  • Module IX—Case Studies
  • Module X—Final Exam and Certification Project
  • Module XI—Bonus Module—Integrated Systems Engineering and Business Excellence and Continuity/Op Excellence

Registration Fee

Member: $575 Non-Member: $725