Lean Management

Topic Leader: Dr. Wiljeana Jackson Glover
Affiliation: Massachusetts Institute of Technology
E-mail: wjglover@MIT.EDU 

Recommended Books

Lean Thinking, Leadership, and Management 

  • Rother, M. (2010). Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results, New York, NY: McGraw-Hill.
  • Balle, M. and Balle, F. (2005). The Gold Mine: A Novel of Lean Turnaround. Cambridge, MA: Lean Enterprise Institute.
  • Womack, JP and Jones, DT (2003). Lean Thinking. Free Press.
  • Murman, E. et al. (2002). Lean Enterprise Value: Insights from MIT's Lean Aerospace Initiative. New York, NY: Palgrave
  • Womack, JP, Jones, DT, and Roos, D (1990). The Machine that Changed the World. New York, NY: Rawson Associates. 

The Toyota Production System and Japanese Manufacturing 

  • Liker, JK (2004). The Toyota way: Fourteen Management Principles from the World’s Greatest Manufacturer. New York, NY: McGraw-Hill.
  • Monden, Y (1993). The Toyota Production System, Institute of Industrial Engineers: Atlanta.
  • Shingo, S (1989). A Study of the Toyota Production System from an Industrial Engineering Viewpoint. Portland, OR: Productivity Press.
  • Ohno, T (1988).  The Toyota Production System: Beyond Large-Scale Production.  Portland, OR: Productivity Press.
  • Cusumano, MA (1985). The Japanese automobile industry: technology and management at Nissan and Toyota. Cambridge, MA: Harvard University Press.

Specific Lean Techniques 

  • Sobek, DK and Smalley, A. (2008). Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System. New York: Productivity Press.
  • Martin, K. and Osterling, M. (2007). The Kaizen Event Planner. New York: Productivity Press.
  • Rother, M. and Shook, J. (1999). Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA. Cambridge, MA: Lean Enterprise Institute.

Non-Manufacturing, Industry Specific Lean Management 

  • Education:  Ziskovsky, B. and Ziskovsky, J. (2011). Optimizing Student Learning: A Lean Systems Approach to Improving K-12 Education. Milwaukee, WI: American Society for Quality Press.
  • Engineering Programs: Oehmen, Josef et al. (2012) Guide to Lean Enablers for Managing Engineering Programs EBook available at http://hdl.handle.net/1721.1/70495 Published by Joint MIT‐PMI‐INCOSE Community of Practice on Lean in Program Management.
  • Healthcare:  Graban, M. (2011). Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Second Edition, Boca Raton, FL: CRC Press.
  • Start-ups: Ries, E. (2011). The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. New York, NY: Crown Business. 

Recommended Articles

Lean Thinking, Leadership, and Management 

  • Browning, TR., Heath, RD. (2009). Reconceptualizing the effects of lean on production costs with evidence from the F-22 program, Journal of Operations Management, 27, 23-44.
  • Shah, R. and Ward, PT. (2007). Defining and developing measures of lean production. Journal of Operations Management, 25, 785-805.
  • Arnheiter, ED. and  Maleyeff, J. (2005) "The integration of lean management and Six Sigma", The TQM Magazine, 17.
  • Peter Hines, P. Holweg, M. Rich, N. (2004). Learning to evolve: A review of contemporary lean thinking. International Journal of Operations and Production Management, 24(10).
  • Spear, SJ, and Bowen, HK (1999).  Decoding the DNA of the Toyota production system, Harvard Business Review, 77(5), 97-106.
  • Cusumano, MA (1994). The Limits of “Lean” Sloan Management Review, Summer 1994.
  • Adler, PS, Goldoftas, B and Levine, DL (1993). Ergonomics, employee involvement, and the Toyota production system: a case Study of NUMMI’s 1993 model introduction, Industrial and Labor Relations Review, 50(3), 416-437.

Specific Lean Techniques 

  • Chena, JC, Lib, Y., and Brett D. Shady, BD. (2010). From value stream mapping toward a lean/sigma continuous improvement process: an industrial case study. International Journal of Production Research 48(4), 1069–1086.
  • Van Aken, E., Farris, J., Glover, W., and Letens, G. (2010), A Framework for Designing, Managing and Improving Kaizen Event Programs. International Journal of Productivity and Performance Management, 59(7), 641 – 667.
  • Farris, J., Van Aken, EM., Doolen, T., and Worley, J. (2009). Critical Success Factors for Human Resource Outcomes in Kaizen Events: An Empirical Study, International Journal of Production Economics, 117, 42-65.

Lean Management Application Areas 

  • Eroglu, C. and Hofer, C. (2011). Lean, leaner, too lean? The inventory-performance link revisited. Journal of Operations Management 29, 356–369.
  • LaGanga, LR. (2011) Lean service operations: Reflections and new directions for capacity expansion in outpatient clinics. Journal of Operations Management 29, 422–433.
  • Staats, BR., Brunner, DJ., and Upton, DM. (2011) Lean principles, learning, and knowledge work: Evidence from a software services provider, Journal of Operations Management 29, 376–390.
  • Levy, D.L. (1997) Lean production in an international supply chain. Sloan Management Review 38 (2), 94-102.
  • Karlsson, C. and Åhlström, P. (1996). The Difficult Path to Lean Product Development. Journal of Product Innovation Management 13(4), 283–295. 

Recommended Industrial and Systems Engineering Research Conference & IIE Applied Solutions Conference Papers

Lean Thinking, Leadership and Management 

  • Lashley, G. and Godi, R. (2012). Strategic Planning - Using Lean Principles in the Planning Process. 2012 IIE Applied Solutions Conference, Orlando, FL, May 21 – 25.
  • Hummer, D., Mazur, L., Lefteris, C., Grant, H., and Marks, L. (2012). Assessment of the Relationship Between Implementation Climate and ‘Lean’ Behaviors. Proceedings of the 2012 Industrial and Systems Engineering Research Conference, Orlando, FL, May 21 – 25.
  • Ramakrishnan, S. and Testani, M. (2012). A Methodology to Assess an Organization's Lean Readiness for Change. Proceedings of the 2012 Industrial and Systems Engineering Research Conference, Orlando, FL, May 21 – 25.
  • Letens, G., Farris, J., and Van Aken, E.M. (2008). Lean principles for the lean project-based enterprise. 2008 Industrial Engineering and Research Conference, Vancouver, Canada, May 17-21.

Specific Lean Techniques 

  • McManus, K. (2012). VSM 2.0 - A 'Next Level' Value Stream Mapping Case Study. 2012 IIE Applied Solutions Conference, Orlando, FL, May 21 – 25.
  • Peimbert-Garcia, R., Limon, J., Beruvides, M., García-Hernández, D., (2012). An Economic Framework for Total Productive Maintenance (TPM). Proceedings of the 2012 Industrial and Systems Engineering Research Conference, Orlando, FL, May 21 – 25.
  • Glover, W., Farris, J., Van Aken, E., Doolen, T., and Worley, J. (2010). Sustaining Human Resource Outcomes from Kaizen Events. Proceedings of the 2010 Industrial Engineering Research Conference, Cancun, MX, June 6−9. (*Engineering Management Track Best Paper)
  • Siller, M., Onofre, J. and Sanchez, T. (2010). Reducing Order Cycle Time Through a TOC-Lean Approach: A Case Study. Proceedings of the 2010 Industrial Engineering Research Conference, Cancun, MX, June 6−9. (*Lean Division Student Best Paper Competition)
  • Liu, W., Farris, J. (2009). A multi-outcome model for kaizen event team performance analysis using data envelopment analysis. 2009 Industrial Engineering and Research Conference, Miami, FL, May 30- June 3.
  • Glover, W., Farris, J., Van Aken, E., Doolen, T., and Worley, J. (2008). The sustainability of Kaizen event outcomes: preliminary results. Proceedings of the 2008 Industrial Engineering Research Conference, Vancouver, Canada, May 17−21. (*Engineering Management Track Best Paper)
  • Farris, J., Van Aken, E.M., and Doolen, T.L. (2006). Studying kaizen event outcomes and critical success factors:  a model-based approach. Proceedings of the 2006 Industrial Engineering and Research Conference, Orlando, FL, May 20-24.

Lean Management Application Areas

Education 

  • Van Goubergen, D. (2012). Applying Toyota Production System principles and tools at the Ghent University. Proceedings of the 2012 Industrial and Systems Engineering Research Conference, Orlando, FL, May 21 – 25.

Health 

  • Plytiuk, C.F., Pasqualine, A., Gouvea da Costa, S.E., and Pinheiro de Lima, E. (2012). Lean Thinking in Health care: An overview of the research characteristics, themes and knowledge groups (1998-2011). Proceedings of the 2012 Industrial and Systems Engineering Research Conference, Orlando, FL, May 21 – 25.
  • Nepal, B. and Balla, K., (2010). Lean Manufacturing Process For A Biomedical Product. Proceedings of the 2010 Industrial Engineering Research Conference, Cancun, MX, June 6−9.
  • Sobek, DK and Lang, M., (2010). Lean Healthcare: Current State and Future Directions. Proceedings of the 2010 Industrial Engineering Research Conference, Cancun, MX, June 6−9. (*Featured Speaker)
  • Uppal, R., et al. (2012). Continuous Process Improvement in an Outpatient Wound Clinic using Lean and Systems Engineering Tools. Proceedings of the 2012 Industrial and Systems Engineering Research Conference, Orlando, FL, May 21 – 25.

Inventory and Production 

  • Garza, F., López, N., and Guerra, C. (2011). Eliminating Warehousing Waste: An Application. Proceedings of the 2011 Industrial Engineering Research Conference, Reno, NV, May 21 – 25. (*Lean Division Student Best Paper Competition)
  • Rentes, A. (2010), Lean Control Systems for Low Volume and High Variety of Components. Proceedings of the 2010 Industrial Engineering Research Conference, Cancun, MX, June 6−9.

Logistics and Supply Chains 

  • Drohomeretski, E., Gouvea da Costa, S.E., Pinheiro de Lima, E., and Wachholtz, H. (2012). Lean Supply Chain Management: Practices and Performance Measures. Proceedings of the 2012 Industrial and Systems Engineering Research Conference, Orlando, FL, May 21 – 25.
  • Sarder, MD., Sulbaran, T., Miller, C. (2012). Improving Intermodal Operations through Freight Flow Analysis. Proceedings of the 2012 Industrial and Systems Engineering Research Conference, Orlando, FL, May 21 – 25.

Services 

  • Smith, S. (2012). Using Lean to Revolutionize Support Service Processes. 2012 IIE Applied Solutions Conference, Orlando, FL, May 21 – 25.
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